THE TERMS AND CONDITIONS BELOW SHALL APPLY TO THE PROPOSAL GIVEN OVERLEAF OR ATTACHED AND ANY SUBSEQUENT CONTRACT BETWEEN PREMIER PLUMBING LTD FOR THE SUPPLY OF THE SERVICES DETAILED IN THIS PROPOSAL. PLEASE READ CAREFULLY.

 

 

1. Formation of a Contract


1.1 The proposal given on or attached to these terms and conditions will only remain valid for a period of 28 days.

 

1.2 Acknowledgement and acceptance of this proposal is made by you placing an order within the specified period in paragraph 1.1 above, at which time you will be bound by these terms and conditions. Each proposal accepted shall constitute an individual legally binding contract between you and us. Such contract is hereinafter referred to in these
terms and conditions as "an order".

 

1.3 No addition, alteration, substitution or waiver of these terms and conditions will be valid unless expressly accepted in writing by us or a person authorised to sign on our behalf.

 

1.4 Nothing in these terms and conditions shall prejudice any condition or warranty expressed or implied, or any legal remedy to which we may be entitled in relation to the goods / and or the work the subject of this order.

 

2. Our Responsibility

2.1 We will ensure that all materials supplied comply with safe building practices and are free from defects and that any work carried out is carried out with reasonable care and skill and to a reasonable standard.

 

2.2 Before starting any work we will carry out an inspection to make sure that all work quoted is appropriate and
practicable.

 

2.3 If after our inspection any further work is necessary either because of alterations in design, specification or otherwise and this causes an increase in costs we will send you a further proposal giving details of the extra costs and will only proceed with the works once your written acceptance has been received.

 

2.4 Subject to paragraphs 2.2 and 2.3 we will carry out the work in accordance with our proposal.

 

2.5 We will make good any damage caused whilst carrying out the work.

 

3. Your Responsibility

3.1 You will permit us during normal working hours to carry out an inspection and thereafter to undertake the works according to the programme set out in the proposal.

 

3.2 You will remove all items necessary to allow us to commence the works and cover and protect all fixtures and fittings, which cannot be removed.

 

3.3 You will obtain all permissions and consents, (including if necessary planning permission) from landlords, local authorities and others, which are required before the work can commence.

 

3.4 Where you are required to provide us with measurements or other information such measurements or information
must be correct. If we rely on the measurements or information given when preparing our proposal and such measurements or information are incorrect we reserve the right to increase the price to make good any errors or
additional works required as a result.

 

4. Type(s) of Work Undertaken

 

We will carry out all types of work associated with the Proposal.

 

 

5. Deposit

5.1 On acceptance of the proposal in accordance with paragraph 1.2 the deposit specified in the proposal shall be
payable. The balance of the order price will be due upon satisfactory completion of the work.

 

5.2 If you fail to pay the order price within 28 days of it becoming due interest shall be chargeable on the outstanding amounts at a daily rate of 5% per cent per annum above the then base lending rate of the Bank of England from the date the payment was due until actual date of payment. We will apply late payment charges and administration fees to all debts which remain outstanding beyond 28 days. We currently apply £50 per month from the date the debt became due until payment is received to include administration fees. Continued failure to pay for our services will result in Premier Plumbing Ltd pursuing the matter further through the courts and we will register the debt with a credit reference agency.

 

5.3 Should you cancel your order after the period specified in condition 6 below your deposit may not be repayable.

 

6. Cancellations

6.1 If you change your mind you may cancel your order by notifying us in writing within 14 days at the address below and
we will refund your deposit in full.

 

6.2 If you fail to cancel your order within the time period specified in paragraph 6.1 above your deposit will not be
returnable.

 

7. Force Majeure

7.1 We shall not be liable for delay or failure to perform any of our obligations under this order if the delay or failure is caused by any circumstances beyond our reasonable control.

 

7.2 For the purposes of this condition, "force majeure" shall include, but not be limited to acts of God, war, terrorism, civil disorder, industrial dispute, fire or explosions.

 

7.3 Upon the happening of a "force majeure" event we shall be entitled to a reasonable extension of time for the performance of our obligations.

8. Guarantees

 

We grant the following guarantee(s) Parts and labour 1 year

9. Exclusions

9.1 We do not exclude liability for death or personal injury, however we shall not be liable for any direct loss or damage suffered by you howsoever caused, as a result of any negligence, breach of contract, misrepresentation or otherwise in excess of FIVE HUNDRED THOUSAND POUNDS (£500,000)

 

9.2 We shall not under any circumstances be liable for any indirect or consequential loss howsoever caused whether by negligence, breach of contract, misrepresentation or otherwise.

 

9.3 We or our insurers shall not be liable or investigate any claim for loss unless you have given written notice to us within 14 days of its occurrence and given us or our insurers every facility to investigate such occurrence.

10.Title To Goods

Goods supplied and delivered by us to you, or your premises shall remain our property until paid for by you in full. Whilst goods remain our property (we continue to have title over them) we have the absolute authority to retake, sell or otherwise dispose of all or any part of these goods. At any time and without notice we shall also be entitled to enter any premises in which our goods, or any part of them, are installed, stored or kept or it is reasonably believed to be so. We shall be entitled to seek a court injunction to prevent you from selling, transferring or otherwise disposing of such goods. However, the risk in the goods will pass to you on delivery to you. You must insure them at replacement value and if asked you must produce evidence that they are properly insured.

11. Complaints

We aim to provide a high level of service. If you do have an enquiry or complaint regarding the goods provided by us
please address them to Customer Care, Premier Plumbing, 12 Argyle Avenue Hounslow TW3 2LF.

 

 

12. Jurisdiction

If any part of these terms and conditions are found to be unlawful it shall not affect the validity or enforceability of the remaining clauses. These terms and conditions shall be construed in accordance with the laws of England and shall
be subject to the exclusive jurisdiction of the English courts.

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